Privacy Policy
Privacy Policy
Last Updated: October 2025
United States Pest Service (“we,” “our,” or “us”) values your privacy and is dedicated to safeguarding the personal information you opt to share with us. This Privacy Policy expounds on how we gather, utilize, and protect your information, including when you communicate with us through SMS (text messaging) or via our website https://unitedstatespestservice.com/.
1. Information We Collect
We may collect personal information from you in the following ways:
- Contact Information: such as your name, address, phone number, and email address.
- Service Information: such as property type, service history, and appointment details.
- SMS Communication Details: including your mobile number and any messages exchanged between you and United States Pest Service.
- Website Interactions: such as IP address, browser type, and pages visited through analytics tools.
2. How We Collect Information
We gather information directly from you when you:
- Request a quote, book a service, or contact us via our website or phone.
- Agree to receive SMS notifications and service reminders or other forms of communication.
- Communicate with our team members, either online or offline.
We may automatically gather certain details through browser cookies and analytics tools when you visit our website.
3. Purpose of Data Collection
We use the information we collect to:
- Schedule, confirm, and manage pest control services.
- Communicate with you regarding appointments, reminders, technician ETAs, and service updates.
- Send follow-up messages and satisfaction surveys.
- Improve customer service and website functionality.
- Fulfill requirements set by applicable laws and regulations and internal record-keeping.
4. Data Security Measures
We use a combination of management practices, secure technology, and controlled access to ensure your data remains protected from unauthorized use or disclosure.
Our SMS communications are securely managed through RingCentral, a trusted business communications platform that complies with industry-standard data protection practices.
5. Data Sharing
United States Pest Service never trades, leases, or sells your personal information to others.
We may disclose limited information to vendors or affiliates who perform services aligned with our business operations, under strict confidentiality agreements.
Mobile opt-in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
6. User Rights
You have the right to:
- Access and review the personal information we hold about you.
- Request corrections to inaccurate or outdated data.
- Opt to discontinue receiving messages or restrict how your data is handled, as allowed under privacy laws.
- Request that your personal data be removed from our records, subject to legal or contractual obligations.
For any requests related to your data rights, contact our team using the information provided at the end of this policy.
7. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Revisions to this policy will appear here, along with a new date reflecting when the changes took effect.
9. Contact Us
Should you have any concerns or requests regarding this Privacy Policy or the way your data is used, please get in touch with us:
United States Pest Service
Phone: (845) 313-7101
Website: https://unitedstatespestservice.com/
Email: info@unitedstatespestservice.com